Teddy is an all-in-one management and scheduling platform specifically designed for pet grooming businesses, including storefront salons and mobile groomers.
Core Features
- Smart Scheduling:Â A color-coded digital calendar that manages appointments for solo groomers or entire teams. It supports drag-and-drop rescheduling and recurring bookings.
- AI Receptionist:Â A standout feature that provides 24/7 call handling. The AI is trained on your specific business policies and pricing to answer questions and book appointments even when you’re busy grooming or the shop is closed.
- Communication Tools:Â Includes automated SMS reminders, two-way texting with clients, and “Unlimited SMS” plans to help reduce no-shows without per-message fees.
- Client & Pet CRM:Â Digital profiles for every pet that store medical records, vaccine tracking, grooming history, behavior notes, and photos.
- Online Intake & Forms:Â Allows new clients to sign digital waivers, service agreements, and upload vaccine records before their first appointment.
- Business Operations:Â Integrated payment processing (primarily through Square), automated rebooking prompts, and reporting on revenue and client retention.
Who It Is For
The platform is built for “The Daily Groomer” community and is particularly popular with:
- Solo Groomers:Â Who need to automate admin tasks like answering phones and sending reminders.
- Small to Mid-Sized Salons: Typically teams of 1–5 groomers.
- Mobile Groomers:Â Offering tools tailored for managing a mobile fleet and on-the-go scheduling.
In summary, Teddy positions itself as a modern, user-friendly alternative to clunky legacy software, focusing heavily on automation (via AI) and unlimited communication to help groomers save time and grow their business.
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