Privacy Policy
Effective Date: March 6, 2026
At Pet Pro Search, we are committed to protecting the privacy of our community—from pet parents to industry professionals. This policy outlines how we handle data across our directory, job board, and news features. By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information to facilitate connections within the pet industry and to provide a seamless search experience for pet owners.
- Professional & Vendor Data: For those listing in our directory, we collect business names, contact details, professional credentials, service descriptions, and any other information provided for the purpose of the listing.
- Job Seeker Data: If you use our Job Board features (facilitated via Pet Pro Source), we may collect your resume/CV, employment history, contact information, and any documents you choose to upload.
- User Data: We collect names and email addresses for newsletter subscriptions, account creation, and inquiries.
- Automated Data: We use cookies, tracking pixels, and similar technologies to analyze site traffic, understand user behavior, and track the performance of affiliate and news links. This may include your IP address, browser type, and device information.
2. How We Use Your Information
- Directory & Search: To display professional profiles to pet owners and facilitate local care solutions.
- Job Board Functionality: To facilitate the application process by sharing candidate profiles with prospective employers.
- Affiliate Links: To track clicks and purchases made through our partner links for commission purposes.
- Communication: To send industry updates, account notifications, and responses to support inquiries.
- Site Improvement: To monitor and improve our website functionality and user experience.
3. Sharing Your Data
- Public Directory: Business information submitted for the directory is intended for public viewing to help pet owners find your services.
- Employers & Recruiters: When you apply for a position, your application data is shared directly with the hiring party. Pet Pro Search is not responsible for how employers handle your data once received.
- Affiliate Partners: When you click an affiliate link, third parties may use cookies and similar tracking technologies (including third-party cookies) to record and attribute referrals, clicks, and purchases for commission and analytics purposes. These third parties have their own privacy policies.
- No Selling of Personal Data: We do not sell your personal contact information to third-party data brokers or telemarketers.
- Legal Requirements: We may disclose your information if required by law or to protect our legal rights.
4. Data Retention & Deletion
- User Control: You may request to edit or remove your directory listing or account via your dashboard at petprosearch.com.
- Retention: We retain data only as long as necessary to provide our services or as required by legal obligations.
5. Children’s Privacy
Our services are not intended for, nor do we knowingly collect data from, individuals under the age of 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information from our records.
6. Supplemental Notice for California Residents (CCPA/CPRA)
This section applies to residents of the State of California and supplements the information above.
A. Categories of Personal Information We Collect
Depending on how you use the site, we may collect the following categories of personal information (as defined by California law):
- Identifiers: such as name, email address, IP address, and online identifiers.
- Internet or other electronic network activity information: such as browsing history on our site, pages viewed, clicks, and interactions with content, including affiliate links.
- Professional or employment-related information: such as business listing details for professionals/vendors and job seeker information submitted through Job Board features (e.g., resume/CV, employment history), where provided.
- Inferences: derived from activity on our site to improve user experience and content.
B. Sources of Personal Information
We collect personal information from:
- You directly (e.g., when you submit a listing, subscribe, create an account, contact us, or apply for a job).
- Automatically from your device/browser (e.g., cookies and similar technologies).
- Third parties that provide analytics or affiliate tracking (as applicable).
C. Purposes for Collecting/Using Personal Information
We collect and use personal information for the purposes described in this Privacy Policy, including to operate the directory and search features, facilitate Job Board functionality, communicate with you, improve the site, and track affiliate referrals.
D. “Sale” / “Sharing” of Personal Information; Right to Opt-Out
California law defines “selling” and “sharing” broadly. While we do not sell your personal contact information to data brokers or telemarketers, some of our use of third-party cookies or similar technologies for affiliate referral tracking and analytics/advertising may be considered a “sale” or “sharing” under California law.
- Right to Opt-Out of Sale/Sharing: You may request to opt-out of the sale or sharing of your personal information where applicable by contacting us at [email protected]. We will honor opt-out requests as required by law.
E. Your California Privacy Rights
Subject to verification and applicable legal exceptions, you have the right to:
- Right to Know: Request that we disclose the categories and specific pieces of personal information we collected about you, the categories of sources, the business/commercial purposes, and the categories of third parties with whom we disclose personal information.
- Right to Delete: Request deletion of personal information we collected from you, subject to certain exceptions (for example, where we need the information to provide services, comply with law, or for security purposes).
- Right to Correct: Request correction of inaccurate personal information we maintain about you.
- Right to Opt-Out: Opt-out of the sale or sharing of personal information, as described above.
To exercise these rights, contact us at [email protected]. We may need to verify your identity before completing your request.
F. No Discrimination
- No Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
7. Notice for European Users (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR), subject to certain conditions and exceptions:
- Right of Access: You can request confirmation of whether we process your personal data and request access to the personal data we hold about you.
- Right to Rectification: You can request that we correct inaccurate or incomplete personal data.
- Right to Erasure (Right to be Forgotten): You can request deletion of your personal data where the GDPR provides such a right (for example, where the data is no longer necessary for the purposes collected, or where processing is based on consent and you withdraw consent).
- Right to Data Portability: You can request a copy of certain personal data in a structured, commonly used, machine-readable format, and you may have the right to have that information transmitted to another controller where technically feasible.
- Withdrawal of Consent: Where we rely on consent to process data, you may withdraw it at any time (this does not affect the lawfulness of processing before withdrawal).
To exercise your GDPR rights, please contact us at [email protected].
8. Third-Party Links
Our site contains links to external news outlets and affiliate vendors (including Amazon Associates). We do not control the privacy practices of these third parties and encourage you to review their respective policies.
9. Security
We use SSL encryption and secure protocols to protect your information. However, no method of digital transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
10. Contact Us
For questions regarding this policy or to exercise your data rights, please contact:
Email: [email protected]
Website: www.petprosearch.com
